Shipping Policy

Shipping destinations and charges

yxlmacau offers free Standard shipping on all orders to countries and regions available for delivery at checkout. We do not charge a shipping fee. If a destination cannot be selected at checkout, we do not currently ship there.

Order processing

We normally process paid orders within 3–5 business days of order confirmation. Processing time ends when the order is dispatched and is separate from the transit times below.

United Kingdom

Standard shipping is free. After dispatch, delivery normally takes 5–20 business days. Including order processing, the estimated total time from order confirmation to delivery is 8–25 business days.

United States

Standard shipping is free. After dispatch, delivery normally takes 7–15 business days. Including order processing, the estimated total time from order confirmation to delivery is 10–20 business days.

Other destinations

Standard shipping to other destinations available at checkout is also free. Transit times vary by destination. To request an estimate before placing an order, email hello@yxlmacau.com.

Delivery estimates and assistance

Business days exclude weekends and applicable public holidays. Delivery times are estimates and may be affected by carrier or customs delays.

If your order has not arrived by the end of its estimated delivery period, email hello@yxlmacau.com with your order number so we can investigate. Your statutory rights are not affected.